XCELERATE INTERNATIONAL – 2022
Shipping & Returns
All initial product orders can be returned for a full refund minus shipping and commissions within 30 days of the purchase date. All subsequent product orders can be returned and refunded minus a 20% restocking fee. To receive a refund, the following requirements must be met:
Reimbursement Procedure
Resalable Products
Products will be deemed "Resalable" if all of the following elements are satisfied:
Initial and Subsequent Orders
Initial orders are a customers / members first and original order. Subsequent orders are all additional orders.
Credit Card Disputes
All credit card charge disputes without first contacting support for an RMA number and tracking number as proof of return will be denied and rejected. Customer will be charged additional fees to cover charges XI was charged because of the customers dispute without first contacting support.